Welcome! We’re grateful you’re here and appreciate your trust as you explore our handmade floral gifts and mobile shop. This Privacy Policy explains how we collect, use, and protect your personal information while respecting your privacy and promoting kindness, sustainability, and community values.

1. Information We Collect

• Personal information you provide (name, email, shipping address, phone number) when you place an order, create an account, or contact us.

• Payment information via secure third-party payment processors.

• Usage data automatically collected when you visit our website (IP address, browser type, pages visited, etc.) to improve your experience.

• Cookies and tracking technologies for site functionality and marketing purposes.

2. How We Use Your Information

• To process and fulfill your orders.

• To communicate with you about your orders, services, and offers.

• To personalize your experience, including AI-powered recommendations.

• To improve our website and services.

• To comply with legal obligations and protect our business.

3. AI and Smart Tools

We use AI tools responsibly to enhance your shopping experience, such as personalized product suggestions and customer support. We do not use AI to make automated decisions that affect you negatively. We ensure your data is handled securely when interacting with AI features.

4. Data Sharing and Third Parties

• We share data only with trusted service providers who help us run our business (payment processors, shipping companies, marketing platforms).

• We require these partners to protect your data and use it only for specified purposes.

• We do not sell your personal data.

5. Your Rights and Choices

• Access, correct, or delete your personal data by contacting us.

• Opt-out of marketing emails and tracking cookies via your browser settings or our unsubscribe links.

• Control AI data use by reaching out to us anytime.

6. Data Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or loss.

7. International Compliance

Our privacy practices comply with major global privacy laws, including the GDPR (Europe), CCPA/CPRA (California), and others worldwide. We apply the highest standards to protect your data no matter where you visit us from.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in laws or our practices. We will notify you of significant changes through our website.

10. Contact Us

If you have questions or concerns about your privacy, please reach out:
Email: th@handmadesinc.com
Offices: Florida, United States.

Thank you for being part of our kind, compassionate community. Together, we build a richer, fuller, and more sustainable life for all beings and our precious Earth.

With love and respect,
The HandMades Inc. Floral Gift & Mobile Shop Team.