Shipping policy

Processing Time:

All items in our shop are handmade, carefully hand-picked and/or curated and personalized with care. All items uniquely created. 

Please allow [5-7 business days] for your order to be created before it ships. (Processing time may be longer during holidays or peak seasons. We’ll keep you updated every step of the way.)

 

Shipping Rates & Delivery Times|

Shipping rates are calculated at checkout based on your location and order size.

Estimated delivery times (after processing):

Domestic (U.S./Your Country): [5-7 business days]

International: [11-20 business days]

Delivery times are estimates and may vary due to postal delays beyond our control.

Order Tracking:

Once your order ships, you’ll receive a confirmation email with tracking information.

Customs, Duties & Taxes:

For international orders: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays caused by customs.

 

Address Accuracy:

Please double-check your shipping address at checkout. We cannot replace or refund items shipped to incorrect addresses provided by the customer.

 

Lost or Damaged Packages:

If your package is delayed, lost, or arrives damaged, please contact us at TH@THEHANDMADESINC.COM . We’ll work with you and the carrier to make it right.

 

Gifting & Special Requests:

Because many of our items are personalized gifts, we’re happy to include a handwritten note or gift wrapping upon request. Just add your message in the notes box at checkout.